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Complaints procedure

Complaints procedure

Within our practice we are always working to improve the quality of our work. Our specialists, practitioners, all assistants and employees work carefully, but something can always go wrong.

Problems are there to be solved and complaints must be taken seriously. This way we can guarantee a good relationship between healthcare provider and patient. By sharing your experience with us, we can take measures within our organization.

The Procedure for processing a complaint:

  1. Are you not satisfied? Don't worry about it, talk to us about it! Then we try to find a solution together. It is best to contact reception in advance. We will then try to resolve the complaint internally.
  2. If your complaint has not yet been resolved, you can submit your complaint to the dental care umbrella organization KNMT, the professional association to which our practice is affiliated.
Contact details

Opening hours

Monday 08:30 – 17:00
Available by telephone from 09:00 - 17:00 Tuesday 08:30 – 17:00
Available by telephone from 09:00 - 17:00 Wednesday 08:30 – 17:00
Available by telephone from 09:00 - 17:00 Thursday 08:30 – 17:00
Available by telephone from 09:00 - 17:00 Friday 08:30 – 17:00
Available by telephone from 09:00 - 17:00 

 
    
 Lees onze 27 recensies  
  
 
 
 
 
 
 
  
 
 
 
 Mia Lugosi 
 
 
 Mia Lugosi 
 
24. Januari, 2022.
 
 
  
 
Amazing and caring team. I couldn't be more happy with the experience.
  
 
 
  
 
 
 
 A A (Donny Jeep) 
 
 
 A A (Donny Jeep) 
 
24. Januari, 2022.
 
 
  
 
They will make you wait for more than 20 minutes everytime.
Recepcionists are very rude.
BTW: they used to be TIMKO B.V, maybe they changed the name to evade the bad reviews.
  
 
 
  
 
 
 
 Gabriela Castillo León 
 
 
 Gabriela Castillo León 
 
18. Januari, 2022.
 
 
  
 
Very satisfied, my son and I have received dental care since we arrived in the Netherlands, I can assure you that we have been lucky because the care has been very professional, cordial and even charismatic by the dentist. My current dentist has an "angel hand" and I am lucky that he speaks Spanish like me.
  
 
 
  
 
 
 
 Mouctar Drame 
 
 
 Mouctar Drame 
 
10. Januari, 2022.
 
 
  
 
  
 
 
  
 
 
 
 Mihajlo Rakic 
 
 
 Mihajlo Rakic 
 
29. November, 2021.
 
 
  
 
  
 
 
  
 
 
 
 stephan van Riet 
 
 
 stephan van Riet 
 
29. November, 2021.
 
 
  
 
  
 
 
  
 
 
 
 Frank Tanuwijaya 
 
 
 Frank Tanuwijaya 
 
23. November, 2021.
 
 
  
 
  
 
 
  
 
 
 
 Matilda Horváthová 
 
 
 Matilda Horváthová 
 
19. November, 2021.
 
 
  
 
  
 
 
  
 
 
 
 Mihovil Bjelcic 
 
 
 Mihovil Bjelcic 
 
20. September, 2021.
 
 
  
 
  
 
 
  
 
 
 
 B Driessen 
 
 
 B Driessen 
 
15. September, 2021.
 
 
  
 
Zeer behulpzaam voor een Indische vriendin van mij die op korte termijn hulp nodig had. Helaas was het wel vrij prijzig voor haar.

Only the best care

is good enough.

Here you can see how our patients rate us on Google Reviews and Zorgkaart Nederland. We believe that only the best care is good enough for your teeth.

Register immediately

Contact details

Monday to Friday
08:30 – 17:00

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