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Complaints procedure
Complaints procedure
Within our practice we are always working to improve the quality of our work. Our specialists, practitioners, all assistants and employees work carefully, but something can always go wrong.
Problems are there to be solved and complaints must be taken seriously. This way we can guarantee a good relationship between healthcare provider and patient. By sharing your experience with us, we can take measures within our organization.
The Procedure for processing a complaint:
- Are you not satisfied? Don't worry about it, talk to us about it! Then we try to find a solution together. It is best to contact reception in advance. We will then try to resolve the complaint internally.
- If your complaint has not yet been resolved, you can submit your complaint to the dental care umbrella organization KNMT, the professional association to which our practice is affiliated.
Opening hours
Monday
08:30 – 17:00
Available by telephone from 09:00 - 17:00
Tuesday
08:30 – 20:00
Available by telephone from 09:00 - 17:00
Wednesday
08:30 – 17:00
Available by telephone from 09:00 - 17:00
Thursday
08:30 – 17:00
Available by telephone from 09:00 - 17:00
Friday
08:30 – 17:00
Available by telephone from 09:00 - 17:00
