IMPORTANT

Warning: Fake emails from Infomedics

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Dear healthcare consumer,

You regularly receive emails or letters from various organizations. Unfortunately, criminals are increasingly abusing the names of these organizations by sending fake messages that resemble genuine communications. We want to draw your attention to fake emails that are being sent in the name of Infomedics Infomedics will send the invoice for your treatment on our behalf.

Large collections of email addresses, once stolen from other organizations in data breaches, are available worldwide. Criminals use these lists for large-scale phishing campaigns.

How do you recognize a genuine Infomedics invoice?

  • Healthcare provider information: A real invoice clearly shows which healthcare provider you visited.
  • Personal salutation: You will be addressed by your (last) name.
  • Payment reference: 14 digits, always ending with 071. Check via the account checker.
  • Payment environment: Only via rekening.infomedics.nl. No direct iDEAL or Wero payment links by email.
  • No attachments: Infomedics never includes the full invoice as an attachment.

What should you do when in doubt?

What if you clicked or paid anyway?

  • Contact your bank immediately
  • Change your passwords
  • Check your bank statements
  • If necessary, file a report

Report the incident via internetfraude@infomedics.nl

Are you a patient at CZ (-direct and Just), Nationale Nederlanden or Ohra?

We send your invoice directly to your insurer if you are insured with CZ (-direct, Just), Nationale Nederlanden or Ohra, all under Uzovi code 9664. We do this in one large file. This means that CZ checks the invoice for inaccuracies and settles any personal contribution or deductible with you. We then get […]

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